وضع الاستفسار:
https://www.17track.net/en

https://www.smsaexpress.com/

（مصر）https://www.jtexpress-eg.com/

سيتم تعويض تأخير الشحن!

ساعات العمل لدينا هي:
من الاثنين إلى السبت، من 9 صباحًا إلى 6 مساءً.
سيتم تعديل وقت التسليم خلال العطلات وفقًا لعدد العطلات

إذا تجاوز وقت التسليم يومين، فاتصل بخدمة العملاء وستحصل على خصومات إضافية على عملية الشراء التالية؛

If you have any logistics problems, please contact our customer service in time:
Our WhatsApp:
https://api.whatsapp.com/send?phone=+966590061582

Shipping Policy

I. Shipping Time
1. We usually complete processing and ship within 1-2 working days after receiving the order.
2. Pre-sale products will be shipped within two working days after the end of the pre-sale.

II. Shipping Method
1. Optional shipping methods: overseas warehouse shipment and shipment from China.
2. Shipping cost: calculated based on the order amount and the weight of the goods, the specific cost will be displayed at the time of settlement.

III. Logistics Tracking
After the order is shipped, we will send you a shipping notice containing the logistics tracking number by email, and you can use this number to check the order status on the logistics company's website.

IV. Exception Handling
1. In the event of force majeure leading to delayed shipment, we will notify you in time and handle it as soon as possible.
2. If the goods are lost or damaged during transportation, we will negotiate a solution with you based on the specific situation.

5. Contact Information
If you have any questions, please contact us through the following methods:
Customer Service Hotline: +966 590061582
Email: kinseibeauty01@gmail.com
Arabic Translation Online: +201094096205

6. Other Notes
1. Cross-border transportation may incur customs duties and taxes, which shall be borne by the buyer.
2. Please check the list of prohibited items to avoid purchasing prohibited items.